Slovenčina
Service Manager Qres Technologies - o.s. Czech
Miesto práce: Šamorín
Place of work
Šamorín
Contract type
full-time
Start date
1.9.2021
Wage (gross)
1 600 EUR/month
Information about the position
Job description, responsibilities and duties
• Reporting to the CEO, responsible for the management of the Service Department.
• Developing and maintaining strong customer relationships, handling customer service interactions and ensuring that the highest level of customer service is provided
• Scheduling and coordinating all service work of technical service team members
• Setting up and implementing administrative processes in the service organization
• Defining terms and negotiating service contracts with customers
• Setting up and coordinating training programs for customers and service partners
• Regularly auditing service work being done as well as customer service satisfaction
• Oversight of service item stock levels
• Reporting (statistics, evaluation of effectivity and profitability of service department, etc.)
• Cooperating with Sales, R&D and Production departments
Employee perks, benefits
Language courses
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Intermediate (B1)
Other knowledge
Microsoft Office - Basic
Driving licence
B
Experience in the position/sector
experience with UV digital printing technology, service management experience
Personality requirements and skills
• Previous service management experience
• Knowledge and experience with UV digital printing technology is advantage
• Excellent leadership and communication skills
• Organizational skills, strong creative thinking and problem solving skills
• Sales-minded attitude
Advertiser
Brief description of the company
Qres Technologies, a developer of large format printing systems and products, based in Hlušovice, Czech Republic and Samorin, Slovakia.
Number of employees
25-49 employees
Company address
Qres Technologies - o.s. Czech
Okružní 92
78314 Hlušovice
Czech Republic
http://www.qrestech.com
Contact
Kontaktná osoba: Mgr. Lenka Maťo
Tel.: +420608838616
E-mail: lmato [at] qrestech.com
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